Last Updated: [June 2026]

This Privacy Policy explains how Excello Developers (Pvt) Ltd, Sri Lanka, collects, uses, stores, shares, and protects personal information through www.excello.lk, social media pages, enquiry forms, WhatsApp communications, email, telephone calls, meetings, and other business communication channels.

By using our website, submitting an enquiry, contacting us, or engaging with our services, you agree to the collection and use of personal information as described in this Privacy Policy.

1. About Excello Developers

Excello Developers (Pvt) Ltd is a Sri Lanka-based real estate, design, development, and construction-related company offering services that may include property development, apartment project marketing, architectural design coordination, construction, design-and-build services, project documentation, and related consultancy or coordination services.

2. Personal Information We May Collect

We may collect the following types of personal information, depending on how you interact with us:

2.1 Contact Information

• Name
• Phone number
• WhatsApp number
• Email address
• Postal address
• Preferred method of contact

2.2 Enquiry and Project Information

• Type of enquiry or service required
• Property or land details
• Survey plans, deeds, assessment details, or other documents voluntarily shared with us
• Construction, design, renovation, or development requirements
• Expected budget
• Preferred location
• Apartment or property preferences
• Meeting notes and communication history
• Project-related decisions, requirements, approvals, and instructions

2.3 Website and Technical Information

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Device type
• Pages visited
• Time spent on pages
• Referral sources
• Approximate location derived from technical data
• Cookie and analytics information

2.4 Communication Information

We may collect and store information shared through:

• Website forms
• WhatsApp
• Telephone calls
• Email
• Social media messages
• In-person meetings
• Online meetings
• Project coordination platforms or document-sharing channels

3. How We Use Personal Information

Excello Developers (Pvt) Ltd may use personal information for the following purposes:

• To respond to enquiries
• To arrange meetings, consultations, site visits, or call-backs
• To understand client requirements
• To prepare proposals, quotations, project documents, checklists, or service recommendations
• To provide architectural, design, construction, real estate, or development-related services
• To coordinate with internal teams, consultants, professionals, contractors, suppliers, and service providers
• To manage project documentation, approvals, submissions, and communication
• To improve our website, services, marketing, and client experience
• To send project updates, promotional information, or service-related communication, where permitted
• To comply with legal, regulatory, accounting, tax, municipal, contractual, or statutory requirements
• To protect our legal rights, business interests, website security, and operational integrity

4. Legal and Data Protection Basis

We process personal information where it is necessary or appropriate for:

• Responding to your enquiry or request
• Taking steps before entering into a contract
• Performing a contract or service agreement
• Complying with legal or regulatory obligations
• Protecting legitimate business interests
• Obtaining your consent where required
• Maintaining proper records for business, legal, accounting, project, or compliance purposes

Excello Developers (Pvt) Ltd aims to handle personal data in line with applicable Sri Lankan laws, including the Personal Data Protection Act No. 9 of 2022, as amended by the Personal Data Protection (Amendment) Act No. 22 of 2025, and any applicable regulations, gazettes, directions, or guidance issued by the relevant authorities from time to time.

5. Data Protection Act Update

Sri Lanka has introduced a formal personal data protection framework through the Personal Data Protection Act No. 9 of 2022, with further amendments under the Personal Data Protection (Amendment) Act No. 22 of 2025.

In line with these developments, Excello Developers (Pvt) Ltd is committed to strengthening how personal information is collected, used, stored, shared, and protected. We aim to maintain fair, transparent, secure, and purpose-based processing of personal information.

Where applicable, we will take reasonable steps to:

• Collect personal data only for clear and legitimate purposes
• Use personal data only for the purposes communicated to the individual
• Keep personal data accurate and updated where necessary
• Retain personal data only for as long as reasonably required
• Protect personal data using suitable administrative, technical, and organisational safeguards
• Respect applicable rights of individuals under Sri Lankan data protection law
• Review and improve internal data handling practices from time to time

6. Sharing of Personal Information

We may share personal information only where necessary and appropriate with:

• Employees and authorised representatives of Excello Developers (Pvt) Ltd
• Architects, engineers, quantity surveyors, designers, consultants, contractors, suppliers, and project professionals
• Legal advisors, accountants, auditors, tax consultants, and corporate advisors
• Government departments, municipal councils, regulatory authorities, banks, financial institutions, or statutory bodies where required
• IT service providers, hosting providers, CRM systems, cloud storage providers, communication platforms, analytics providers, and marketing service providers
• Any other party where disclosure is required by law, contract, consent, legitimate business need, or protection of legal rights.

We do not sell personal information to third parties.

7. International Data Transfers and Cloud Services

Some digital tools, cloud platforms, email systems, analytics platforms, project management systems, or communication services used by us may store or process data outside Sri Lanka.

Where personal data is transferred or processed outside Sri Lanka, we will take reasonable steps to ensure that such processing is carried out with appropriate safeguards and in line with applicable legal requirements.

8. Data Security

We take reasonable measures to protect personal information against unauthorised access, loss, misuse, alteration, disclosure, or destruction.

However, no website, email, online form, cloud platform, or digital communication method can be guaranteed to be completely secure. Users share information through digital channels at their own risk.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:

• Responding to enquiries
• Managing client relationships
• Providing services
• Maintaining project records
• Complying with legal, accounting, tax, contractual, regulatory, or dispute-resolution requirements
• Protecting our legitimate business interests.

When personal information is no longer required, we may securely delete, anonymise, archive, or restrict access to it, where appropriate.

10. Your Rights

Subject to applicable law, you may have the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate or incomplete personal information
• Withdraw consent where processing is based on consent
• Object to certain forms of processing
• Request deletion or restriction of personal information, where legally applicable
• Ask questions about how your personal information is handled.

These rights may be subject to legal, contractual, regulatory, technical, or operational limitations.

11. Marketing Communications

We may contact you with information about our services, projects, offers, updates, or related content where permitted by law or where you have shown interest in our services.

You may request that we stop sending promotional communications at any time by contacting us or using any unsubscribe option provided, where applicable.

Even if you opt out of marketing communication, we may still contact you for service-related, project-related, legal, administrative, or contractual purposes.

12. Children’s Privacy

Our website and services are generally intended for adults, property owners, clients, investors, and persons seeking design, construction, or real estate-related services.

We do not knowingly collect personal information from children without appropriate consent from a parent or guardian.

13. Accuracy of Information Provided by Users

You are responsible for ensuring that any information or documents you provide to us are accurate, complete, lawful, and up to date.

Excello Developers (Pvt) Ltd shall not be responsible for delays, errors, losses, or consequences arising from incorrect, incomplete, outdated, or misleading information provided by users or clients.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, data protection obligations, technology, or business practices.

The updated version will be posted on this page with a revised “Last Updated” date.

Contact

For privacy-related questions, requests, or concerns, please contact:

Excello Developers (Pvt) Ltd
Sri Lanka

Website: www.excello.lk

Email: inquiry@excello.lk

Phone: +94770222000